Hubvane helps people build what's next, and that work runs on trust. So we keep our approach to your information simple and honest: this policy explains what we collect, why we collect it, and the choices you have.
1. Who we are
Hubvane ("Hubvane," "we," "us," or "our") is a business-services and software company based in Baltimore, Maryland. This policy covers the information we handle when you visit our sites, create an account, or use our products and services. If you ever have a question, email us at [email protected].
2. Information we collect
Information you give us. Your name, email, phone number, business details, account login, billing information (handled by our payment processor), and anything you choose to send us when you contact us or use our services.
Information we collect automatically. When you use our sites and apps, we and our providers may collect your device and browser type, IP address, pages viewed, and how you interact with us, using cookies and similar technologies.
Information from others. We may receive information about you from partners, the software platforms that power our services, and publicly available sources.
3. How we use your information
- Provide, operate, support, and improve our products and services;
- Set up and manage your account and respond to your requests;
- Communicate with you about your account, updates, and offers you can opt out of;
- Process payments and prevent fraud;
- Personalize your experience; and
- Meet legal, tax, and regulatory obligations.
4. How we share your information
We do not sell your personal information. We share it only as needed to run our business:
- Service providers who operate parts of our platform on our behalf, such as our CRM and automation infrastructure, hosting, analytics, email and SMS delivery, and payment processing. They may use your information only to provide services to us.
- At your direction, when you ask us to share information or connect a third-party tool.
- For legal reasons, when required by law or to protect rights, safety, and our services.
- In a business transfer, such as a merger, acquisition, or sale of assets.
5. Cookies & tracking
We use cookies and similar technologies to keep you signed in, remember your preferences, measure performance, and understand how our services are used. You can control cookies through your browser settings; turning some off may affect how our services work.
6. Your choices & rights
You can review or update your account information, unsubscribe from marketing emails using the link in any message, and ask us to access, correct, or delete your personal information. Depending on where you live, you may have additional rights — just contact us at [email protected] and we'll honor them as the law requires.
7. Data retention
We keep your information for as long as we need it to provide our services, run our business, and meet legal obligations, then delete or de-identify it.
8. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of storage or transmission is ever 100% secure, but we work to protect what you share with us.
9. Children's privacy
Our services are built for adults and businesses. They are not directed to anyone under 18, and we do not knowingly collect personal information from children.
10. Third-party links
Our services may link to sites and tools we don't control. Their privacy practices are their own, so we encourage you to read their policies.
11. Where we operate
Hubvane operates in the United States. If you use our services from outside the U.S., your information will be processed in the U.S.
12. Changes to this policy
We may update this policy as our business evolves. When we do, we'll revise the date above and, where appropriate, let you know.
13. Contact us
Questions about your privacy? We're glad to help.
Hubvane · Baltimore, Maryland
[email protected]